Delaware Valley Trust Headquarters
719 Dresher Road
Horsham, PA 19044
Presenters: Tiffany R. Allen, Esquire, Patrick J. Harvey, Esquire and Ben R. Patchen, Esquire
Managing Difficult Employees - You all know the one! The employee who pushes the envelope ever so slightly and all too frequently. A poor attitude; negative comments; constant though minor rule infractions and the direct supervisor that has difficulty seeing the impact that it has on the rest of the employees.
Tackling Your Toughest Police Department Problems - Managing Police Departments has become much more challenging due to manpower shortages in light of recruiting difficulties and increased retirements during an era of increased scrutiny of police overlaid with compliance with Acts 57 and 59, dealing with Heart and Lung abuse scandals and resulting officers out of work and increased filing of workers' compensation and disability pension claims.